Privacy Statement

Réseau Santé – Nouvelle-Écosse privacy information practices across Réseau Santé – Nouvelle-Écosse websites and online services.

The Réseau Santé – Nouvelle-Écosse has a legal duty to protect your personal information, whether you are browsing for information or conducting business with the Réseau Santé – Nouvelle-Écosse through electronic channels.

The Réseau Santé – Nouvelle-Écosse handling of personal information is governed by legislation, including the Freedom of Information and Protection of Privacy (FOIPOP) Act as well as regulation and policies.

By using Réseau Santé – Nouvelle-Écosse websites and online services, you accept the terms of this Privacy Statement. You also accept the Réseau Santé – Nouvelle-Écosse use of Google Analytics.

If you do not wish to use the internet to provide personal information to the Réseau Santé – Nouvelle-Écosse for an online service, you might be able to contact the organization in person, by phone or by mail depending on the service or program.

1. What Réseau Santé Nouvelle-Écosse collects online

Personal information means recorded information about an identifiable individual, as defined in the FOIPOP Act. It includes information such as your name, address, telephone number, date of birth, email address and other information that identifies you.

General information (for example, type of web browser you use and what website pages you visit) is not considered personal information.

Réseau Santé – Nouvelle-Écosse collect your personal information only if it’s necessary to operate our services, programs or activities or if a specific law allows it.

2. Why Réseau Santé Nouvelle-Écosse collects personal information

Réseau Santé Nouvelle-Écosse collects your personal information online, if you choose to provide it, to:

  • respond to your email inquiries, comments or requests
  • allow you to subscribe to information online
  • identify you
  • contact you as needed, in relation to providing Réseau Santé Nouvelle-Écosse programs and services
  • enable you to register for and receive products or services online
  • get your feedback and allow you to participate in consultations or surveys

3. How Réseau Santé Nouvelle-Écosse handles your personal information

Réseau Santé Nouvelle-Écosse uses or discloses your personal information for the same purpose or compatible purpose for which it was collected.

3.A. External service providers

Some functions within the Réseau Santé – Nouvelle-Écosse, like survey services, are provided by service providers external to Réseau Santé Nouvelle-Écosse. All external service providers that work with Réseau Santé Nouvelle-Écosse must comply with this Privacy Statement and meet the applicable security and privacy policies of the Réseau Santé – Nouvelle-Écosse.

3.B. Communicating with the Réseau Santé – Nouvelle-Écosse

If you send the Réseau Santé – Nouvelle-Écosse an email, submit an inquiry or provide feedback online, Réseau Santé Nouvelle-Écosse will use or disclose your personal information as needed to provide you with a response

3.C. Information about you

The Réseau Santé – Nouvelle-Écosse collects some information automatically when you visit Réseau Santé Nouvelle-Écosse websites and when you use Réseau Santé Nouvelle-Écosse online services.

3.D. IP Addresses

The Réseau Santé – Nouvelle-Écosse considers the IP address to be personal information.

IP addresses are unique numbers assigned by Internet Service Providers (ISPs) to all devices used to access the internet. Web servers record the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. In certain circumstances, it could be used, together with other information available to Réseau Santé Nouvelle-Écosse to identify an individual using the site.

3.E. Web Server Logs

When you access Réseau Santé – Nouvelle-Écosse websites, Réseau Santé – Nouvelle-Écosse servers collect some information about your internet connection and your browsing experience in their logs. This includes the IP address of your internet connection and information about what you access on the websites.

Réseau Santé – Nouvelle-Écosse uses this information only to fulfill your requests. Réseau Santé – Nouvelle-Écosse does not attempt to use this information to identify individuals visiting the websites, unless it detects an attempt to damage or violate the site, or if a law enforcement investigation requires it. Réseau Santé – Nouvelle-Écosse protects and restricts access to this information.

4. How “cookies” are used ?

Réseau Santé – Nouvelle-Écosse websites use cookies, which are small pieces of data stored on your computer that allow Réseau Santé – Nouvelle-Écosse to remember certain pieces of information about your visit.

Cookies don’t allow Réseau Santé – Nouvelle-Écosse to identify individuals. You may adjust your browser settings to reject cookies, if you choose. However, it may affect your experience when you interact with Réseau Santé – Nouvelle-Écosse online.

5. Google Analytics

The Réseau Santé – Nouvelle-Écosse uses Google Analytics to help Réseau Santé – Nouvelle-Écosse understand how you use Réseau Santé – Nouvelle-Écosse websites. This helps Réseau Santé – Nouvelle-Écosse improve online services and make the websites more useful.

Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each web page
  • how you got to the website
  • what you click on while you’re visiting the website
  • type of browser or device
  • date and time

Google Analytics does not collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are. Data collected by Google may be stored outside of Canada.

We do not allow Google to use or share our analytics data.

You can opt out of Google Analytics.

6. Links to other websites

Réseau Santé – Nouvelle-Écosse websites may include links to websites managed by other public and private sector organizations. The Réseau Santé – Nouvelle-Écosse is not responsible for the protection of any information you give to these websites or the content on these websites

7. Protecting your personal information

7.A. Email messages

The Réseau Santé – Nouvelle-Écosse cannot guarantee the privacy and security of email messages sent from your computer to Réseau Santé – Nouvelle-Écosse’s because this information might be transmitted without encryption. For your protection, carefully consider the type and the amount of personal information you send to Réseau Santé – Nouvelle-Écosse organizations by email.

7.B. How Réseau Santé – Nouvelle-Écosse safeguards your information

The Réseau Santé – Nouvelle-Écosse takes reasonable security steps to protect your personal information. Réseau Santé – Nouvelle-Écosse uses a variety of security measures to protect your information from unauthorized access, use, disclosure or disposal. For example, we:

  • have policies and physical security measures to limit access to our information systems and personal information to the employees and service providers who need access to the information to provide the services
  • use technical measures, such as firewalls, passwords and strong access controls, to secure access to Réseau Santé – Nouvelle-Écosse information systems, servers and infrastructure
  • use industry standard web browser certificate and Secure Socket Layer (SSL) technology to encrypt the information contained within electronic transactions completed using Réseau Santé – Nouvelle-Écosse digital services

7.C. Personal Information International Disclosure Protection Act

The Réseau Santé – Nouvelle-Écosse complies with the Personal Information International Disclosure Protection Act. This act requires the Réseau Santé – Nouvelle-Écosse and its service providers to store, access and disclose your personal information within Canada, unless:

  • you consent to the storage, access or disclosure or
  • the law requires or permits the Réseau Santé – Nouvelle-Écosse to do so

8. Information access and privacy questions

Contact Information Access and Privacy Services if you have questions about the Privacy Statement, FOIPOP Act, how to access your personal information or how to correct your personal information.

  • Data Erasure Request Form.

    If you have an account on this site, you can request to erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Please use this form to request Personal Data erasure.